Frequently Asked Questions

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FAQs
Shipping Information

Otea ships via FedEx. FedEx shipping rates are calculated by weight and shipped via the FedEx service that is selected at checkout. Fabric and wallpaper is made to order with respective lead times noted on the product page. Lead time does not include shipping. Orders will ship once the production lead time has completed. Please allow 3-7 business days for shipping. You will receive an email with your tracking number as soon as your package ships. Packages do not require a signature unless otherwise specified.

From the time your package leaves Otea Textiles until it is delivered to your doorstep, all shipping liability lies with FedEx. Missing packages claims must be filed by the customer. File a claim HERE. After the package is marked as delivered by FedEx, packages become the customer's responsibility. Otea Textiles cannot provide refunds for lost or stolen packages post-delivery. 
Are purchases final sale?

Please note that we do not accept returns at this time. If there is a problem with your order, contact us at ciao@oteatextiles.com and we'll work with you to make it right.
When will I get my order?

All orders are processed within two business days of receiving payment. Lead times vary from product to product, so please check the product description page to better understand what to expect.

Where are your products manufactured?

Our fabric and wallpaper are manufactured in a sustainable manufacturing facility in the United States.
What is Old World Maximalism

Old-world maximalism is a raucous clamor of color at the kitchen table. It is the organic kitsch of a full-wall mural at a seaside trattoria on a very special occasion. It is bursting with bawdy beach bodies who take the same shapes as the stuffed pasta, plump with pleasure. 

Here at Otea, we believe that our souls need places to rest and play that are both dignified and daring. We do it right. And doing it right, by design, means daring to relish it. We’ll dish it out. And all you have to do is say yes to another helping. Let your palettes and patterns run over and run wild. Fatten up freely on the fritto misto. 

Our aesthetics invite you to let nature take its course: piling your plate higher with patterns, textures, colors, and extra helpings of fritto misto at the seaside trattoria on a very special occasion.